Onboarding & migration

Change the operating system without gambling the service.

SavorQ onboarding makes the existing stack, migration boundaries, acceptance evidence, staff readiness, and fallback path visible before rollout expands.

Five phases

From current-state audit to controlled rollout.

01

Discover

Map stores, channels, menus, providers, contracts, devices, roles, data, network constraints, and priority workflows.

Exit evidence

Agreed scope, owners, dependencies, and rollout assumptions.

02

Design & configure

Define the target order flow, access model, menu structure, payments, kitchen routing, guest journeys, and integration boundaries.

Exit evidence

Configuration ready for representative testing.

03

Migrate & validate

Import agreed data, verify mappings, test devices and connections, and reconcile representative journeys against source records.

Exit evidence

Accepted data, hardware, integration, and exception results.

04

Train & rehearse

Prepare managers and staff around their real service tasks, support routes, offline procedures, and escalation paths.

Exit evidence

Named operators can complete critical workflows and recovery steps.

05

Pilot & roll out

Start with an agreed location, service window, or product scope, monitor it, then widen only after acceptance criteria are met.

Exit evidence

Documented go-forward decision and next rollout scope.

What to prepare

A faster discovery starts with the real stack.

If an input is unavailable, it becomes a visible dependency—not an assumption hidden inside the plan.

  • Current provider and contract list
  • Menus, modifiers, taxes, and availability rules
  • Store, user, role, and permission structure
  • Payment, terminal, printer, display, and network details
  • Booking, loyalty, customer, inventory, and reporting data in agreed formats
  • Peak service patterns, exception scenarios, and business continuity needs

Rollout safeguards

Keep change controlled and reversible.

  • No production cutover without named owners and accepted test evidence
  • A fallback or rollback path appropriate to the changed workflow
  • Credentials and payment responsibilities kept within agreed provider boundaries
  • Pilot scope separated from generally available claims
  • Issues, decisions, and unresolved dependencies visible to the rollout team
Start the discovery checklist

Ready when you are

Plan the migration around service continuity.

Map the current estate, choose a contained starting point, and define the evidence needed to expand.